In praise of Big Brother


“Oh Brother, you are terrific,” exclaimed Charles when he came off the phone. 


He had bought a new scanner and not being particularly tech savvy was having a terrible time getting it going. His wife, an avid watcher of television, said: “Did you know you can ring Brother and they will get it going for you?” 


Sure enough, all that was needed was a telephone call. All the lines were busy but that wasn’t an issue because Charles could leave his telephone number and someone from Brother would call back without him losing his place in the queue.


Here’s a large firm actually offering a real service to its small customers! We realise we’re advocating for Brother but they might save you a lot of time and frustration if you too have difficulties setting up electronic machines.

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