COVID-19 tenancy protections property owners must follow

Greater protections for tenants have been introduced as part of the Government’s COVID-19 Response (Urgent Management Measures) Amendment Act. Here’s what landlords need to know. 
The measure was introduced on 23 March 2020 and includes a freeze on residential rent increases and prevention of tenancies being terminated. 
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Incorporating online services into your business

COVID-19 restrictions mean that businesses are being pressured to provide remote services in order to be able to continue trading while avoiding physical contact and outside exposure. 
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How to raise capital for your business

Raising capital is an essential process when aiming to grow or finance your business with new ideas. While it certainly isn’t easy to do, here are a few tips you can keep in mind. 
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Cybersecurity when working from home

Businesses that don't have adequate cybersecurity precautions in place for employees working from home may be putting their assets at serious risk.
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Leave entitlements for essential workers

Essential employers with employees on leave due to COVID-19 may be eligible for the Government’s Essential Workers Leave Support.
Essential businesses (including grocers, pharmacies, security services, and essential equipment retailers such as construction outlets and locksmiths) may be applicable for the Essential Workers Leave Support if their employee(s) are not able to work due to COVID-19 circumstances. To be eligible, essential employers must:
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    Dealing with client complaints

    Preparing an effective complaint handling policy is key to long-term sustainable business growth and client retention.
    As part of the natural process of business growth, your business is bound to come across customer or client complaints at some stage. In a matter of when and not if, here are a few key steps on how best to resolve client complaints and work towards a constructive complaint handling policy.
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